India

Phoenix sets the standards in the industry by offering the best up time.

When customers require service support, Phoenix endeavors to provide it in the shortest time possible. The company provides support through the Phoenix Service Team, a crew of professionally qualified and specially trained Field Engineers.

The Phoenix Service Team is amply staffed to attend to calls from any part of India where the company’s products are installed. The team’s objectives include (1) attending satisfactorily to any service call within 72 hours (in major cities) and (2) getting the equipment in working condition within the first visit. The Phoenix Service Team also carries out regular preventive maintenance.

The customer’s voice is of great importance to Phoenix. Any feedback is communicated directly to the Service Manager and to the Quality Control Team for corrective and preventive action (CAPA) so that recurrence of faults is avoided.

Product Support Form







 


Toll Free No
1800 425 3503

For Customer Service
+(91) – 9380571153

Email Support
service@pmsind.com
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Chennai 9380648577, 9380051988
Madurai 9344123951
Kovai 9380571152
Bangalore 9343255999
Hubli 9342833951
Patna 9334893697, 9334173363
Jharkhand 9334920133
Chattisgarh 9329298772
Cochin 9388833951, 9388224376
Delhi 9350933951, 9310123080
Haryana 9350865371
Punjab 9317893129
Chandigarh 9023166651
Rajasthan 9351745339
Hyderabad 9347448298, 9346203088
Kolkata 9331799301 9331273453
Malda 9331793001
Jalpaiguri 9331273451
Madhya Pradesh 9300126311
Mumbai 9323257033, 9320104701
Gujarat 9327011888
Uttar Pradesh 9335762517